Frequently Asked Questions
Everything you need to know about EMAX Studio.
What can I create with EMAX Studio?
Email campaigns (HTML ready), social media posts with AI-generated images, video reels with AI voice and animated captions, cinematic AI videos (Veo), and complete posting schedules. All from a single topic description.
Can I use my own videos and photos?
Yes. Upload photos (PNG, JPG, WebP) and videos (MP4, MOV). Videos can be used as reel backgrounds — AI adds voice, captions, and effects on top. You can choose the start point with a visual preview.
What languages are supported?
12 languages: English, German, Spanish, French, Portuguese, Italian, Japanese, Korean, Chinese, Arabic, Hindi, and Turkish. Each with 40 premium AI voices. The entire interface adapts too.
How do credits work?
1 credit = 1 email or 1 post with AI image. 2 credits = 1 blog post. 3 credits per 30s — standard video reel with AI voice. 5 credits per 10s — AI-generated video clips (Veo). Plan credits reset monthly. Extra purchased credits never expire.
Can I manage multiple brands or channels?
Yes. Pro plan supports 4 brands, Pro Max supports 10, Enterprise has unlimited brands. Each brand has its own content, photo library, knowledge base, and campaigns. Perfect for agencies or faceless YouTube channels.
Is there a money-back guarantee?
Yes. All paid plans include a 14-day money-back guarantee. Used credits are charged at the regular rate.
What happens to my campaigns after the retention period?
Every campaign includes a ZIP download. As long as your storage is not full, campaigns stay. Once you hit your limit, oldest campaigns beyond retention period are auto-deleted. You get a reminder 5 days before. Need more? +100 GB for $2.99/month.
Is it good for faceless YouTube channels?
Yes, one of the strongest use cases. Upload stock footage, AI generates script and narrates it, adds animated captions and effects, generates YouTube titles, descriptions, and tags. Landscape (16:9) for YouTube, portrait (9:16) for Shorts/TikTok. Up to 10 minutes per video.
What's the difference between Quick Scan and Deep Analysis?
Quick Scan is free and takes 60 seconds. Deep Analysis costs €299 and scans up to 10 competitors, delivers an 18-page PDF with competitive comparison, content audit, social media audit, and 90-day action plan.
Does EMAX Studio create content automatically?
Yes. Enter a topic and it creates emails, social posts with AI images, and video reels — fully automatically. Review and refine before downloading. The system learns your preferences over time.
Can I edit or refine the generated content?
Yes. Every piece goes through Review & Refine. Approve or refine with one click. Choose tone, length, hook, CTA. AI learns your preferences over time.
What happens after the analysis?
Each problem gets a concrete solution. Content gaps can be solved with EMAX Studio. For more complex needs, contact hello@emax.studio.
What is the AI Readiness Score?
A unique GEO score measuring how well your website is optimized for AI discovery — ChatGPT, Perplexity, Google AI Overviews. It checks for llms.txt, FAQ schema, structured data, and direct answer formatting.
What is the Content Partner?
A professional package for €4,997. It includes 24 SEO blog posts hosted on yourname.emax.studio, 48 social posts, 24 video reels, and 3 newsletters over 3 months. Also includes a Deep Analysis, content calendar, and 12 months of blog hosting.
Can I host my own blog with EMAX Studio?
Yes. Available on Pro plans and above. Your blog lives at yourname.emax.studio. Generate SEO-optimized posts from campaigns (2 credits per post). Includes branding, legal pages, and a "Powered by EMAX Studio" backlink. 30-day grace period after cancellation.
Do unused credits carry over?
Plan credits reset monthly. Purchased credits never expire. Plan credits are always used first.